May 7th, 2013 -- Orion Software today announces an agreement with Mercury Payment Systems, a payment processing company.
Read MoreOrion Software's focus is to develop and deliver a complete, leading-edge rental software solution supported by outstanding after-sales service. These continuous efforts are highlighted by some of our valued customers who have used SiriusPro to improve their businesses and increase customer satisfaction.
"Implementation was practical, fast and efficient. The technical training is excellent, all our doubts and questions were clarified and answered to our satisfaction. The entire system was installed remotely in a single day and the response times of the Support Department have been excellent.
With this software we have improved our response times, streamlined the administrative process and it definitely helped us make the process of construction equipment rental efficient and effective.
It substantially reduced the workload of the Department of Revenue, by dramatically streamlining billing tasks and subsequent recovery. We have received excellent feedback from our customers since Sirius was implemented.
Prior to billing the monthly closing took an average of 1 to 2 weeks. After finishing the month with Sirius we carry billing out exactly the last day of each month, thus achieving better performance in the subsequent accounting period.
Our fleet of rental equipment is now in good condition thanks to the Preventive Maintenance module. I highly recommend Sirius software, it is an excellent and cost-effective solution. Practical, rapid implementation, with effective training and excellent technical support, constantly updating and especially at a very reasonable price."
I am happy to share my thoughts about Sirius Pro and the benefit it is providing to Protec Equipment Resources. As you know, our previous software that was used for inventory management was a self-developed program that had value in many ways, but was nowhere near as comprehensive as Sirius Pro. Previously, we would need to pull data from spreadsheets and manually massage it to get useful information out of it. We now can do it within the software itself. The ability to calculate depreciation and an accurate inventory value, net ROI at an item code level or at a specific serialized asset level will pay off huge for us! This allows us to better determine what the best units are for us to add to our fleet.
Orion Software has helped us achieve certain things in our business that were necessary for us to grow and ultimately become more profitable. Support has been consistent and we look forward to continuing a working relationship with Orion.
I would market Sirius anytime to anyone. Thanks to Sirius we always know where our inventory is and it is easy to track their availability. Our losses decreased, and our operations are running great. The software specialist team at Orion Software made our remote implementation a success. We are located in South Africa, and Orion Software went out of their way to accommodate our specific needs.
Had I known how easy managing a rental business with Sirius would be, I would have opened one years ago.
Sirius for us is a forward thinking system from a well organized company who enjoys the challenge of what we have thrown at them through their online support and training. We have been able to gently move from our current system to Sirius while leaning many new tasks and changing the way we do business to greater benefit. We have also been able to have input into future developments and new ideas that Orion have listened to and made those implementations to suit us and other users. Pretty good for a company located on a different continent. If you need to make a change in your hire package make sure it’s a Sirius one!
Orion Software's customer support is first class.
Since I've been a customer for the past 5 years I've been extremely satisfied. The product is simple and incredible. It's everything I was looking for in a rental program and it continues to improve with each new update. I even had part of my rental contract customized to fit the needs of my company and I was pleased that this program can accommodate me and not the other way around.
The support team has been amazing for me. They are very knowledgeable in their product and how to resolve any issue in a timely and professional manner. I think customer service speaks volumes about a company.
Orion Software is the BEST! They continue to be more and do more in order to assure you’ll have the BEST product!
Sirius has transformed our rental department with efficient inventory tracking and invoicing as well as easy access and ability to edit information. The system is what you make of it, the support team is there to listen to your specific needs and make them happen.